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Lidia B, Ardan, SKM., M.Kes M. PENGARUH KUALITAS PELAYANAN, INOVASI PELAYANAN, KINERJA PETUGAS DAN KOMUNIKASI INTERPERSONAL TERHADAP KEPUASAN PASIEN DI RSUD I.A MOEIS SAMARINDA: THE INFLUENCE OF SERVICE QUALITY, SERVICE INNOVATION, OFFICIAL PERFORMANCE AND INTERPERSONAL COMMUNICATION ON PATIENT SATISFACTION AT I.A MOEIS SAMARINDA HOSPITAL. bunda edu-midwifery j. [Internet]. 2023 Sep. 1 [cited 2024 Nov. 15];6(2):63-8. Available from: https://bemj.e-journal.id/BEMJ/article/view/92